Savings & Peace of Mind

Sleep Well
and Save Up to 25%

Our nationwide network of service providers, proven work order and management software, and extensive database will increase uptime and help you get the most out of your facilities.

FacilitySource Overview

Our Approach to Facility Management

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Driven by Data

Better Data,
Better Decisions

We use the industry’s largest data repository, featuring over 4B+ data points, to help you better manage your operations, benchmark service provider performance, predict maintenance needs, lower expenses and drive savings.

FacilitySource Overview

Service Delivery Model

FacilitySource’s proprietary software solution, fmPilot, with its data repository of over 4B+ data points, combined with our in-house analytics, facility trade and operational expertise is the engine driving continual improvement to optimize our clients’ facilities performance.

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Integrated Facilities Management

What is Integrated Facilities Management?

Integrated facilities management (IFM) focuses on streamlined operations to keep a business’ facilities functional and running. Instead of using multiple vendors or service providers to manage a facility’s maintenance, IFM appoints various solutions such as a single point of contact, a streamlined billing process, and uniform reporting. Integrated facilities management has been proven to have a variety of benefits for a business, including saving costs and increasing admin time.

Integrated Facilities Management Overview Brochure on a tablet computer.

How will CBRE | FacilitySource help my company?

If you have a national, multi-location portfolio and are looking for a holistic solution for your business’ facilities, an end-to-end integrated facilities management approach may be right for you! Here at CBRE | FacilitySource, we are the only single-source, technology enabled solution focused on workflow management, optimizing performance through data analysis, and decreasing facilities maintenance costs for our clients.

Through our technologically-driven business model, we help our clients manage their facilities with an industry-leading CMMS software that includes work order management capabilities, reporting, and more. If a client’s facility needs maintenance performed, whether it be snow removal, landscaping, or HVAC/R repairs, we have 25k+ service providers located around the country who are available to respond to work order requests 24/7/365, therefore providing a quick and seamless service.

As a facilities management company, we have many more components in our business model that help our clients stay UP. AND RUNNING. To learn more about how we can help your business through integrated facilities management solutions, download the free brochure below:

Integrated Facilities
Management Brochure

Technology

Flexible, Customizable CMMS Software for Work Order Management

$3 Billion

Maintenance spend
managed annually

3.14 Million

Calls supported annually

4.08 Million

Work orders
processed annually

25 Thousand

Service providers

CMMS fmPilot One Sheet

Photo of a computer and phone with screenshots of CBRE | FacilitySource's CMMS software, fmPilot. What this CMMS software provides is an advanced work order capability and reporting for facility management.

fmPilot®: Advanced and Streamlined
CMMS Software

Our CMMS software, fmPilot, is the most comprehensive, customizable work order management software available for facility management. This technological facility management platform centralizes work orders to ensure well-established processes, procedures, and service between clients and CBRE | FacilitySource. fmPilot presents many benefits as a work order management software, as it has been proven to optimize maintenance processes and eliminates wasteful spending- all while providing data and metrics to our clients to effectively manage operations.

Wondering what fmPilot provides?

  • Work order (WO) management applications available for both desktop and mobile
  • Central repository for WOs and asset tracking- almost 15 years of data
  • Breakdown of WO life cycle and operational footprint
  • KPI comparisons to similar clients in similar locations for WO cost analysis by trade
  • Analysis of similar WO history from other clients proactively predicts potential breakdowns or repair needs
  • Branded interface with visibility into key operating equipment / assets, and capital replacement planning
  • Integrated service provider management via fsElite Connect, a SaaS application utilized by our service provider community in support of clients’ use of fmPilot

What is CMMS?

If you are wondering what CMMS is, it stands for Computerized Maintenance Management System. CMMS technology is used to consolidate records, analytics, and other key metrics that maintenance individuals, whether they are facility owners or service providers, interact with. Our CMMS work order management software, fmPilot, is used to manage the life of a work order and has advanced reporting capabilities.

Interior

We can provide all of your facilities’ interior maintenance needs, including:

  • HVAC
  • REFRIGERATION
  • ELECTRICAL
  • LIGHTING
  • PLUMBING
  • GENERAL MAINTENANCE
  • FIRE PROTECTION
  • JANITORIAL
  • FLOOR CARE
  • AND MORE…

>>Watch our video to learn more about our Interior Trade Services

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Exterior

Exterior Maintenance Services

Here at CBRE | FacilitySource, we offer a wide range of exterior facility maintenance solutions for multi-site locations, keeping our clients UP. AND RUNNING year-round. Learn more about our most popular exterior maintenance services below:

Exterior Services for Cold Weather

For commercial facilities who experience snow in the winter, we offer snow removal services. From snow plowing to deicing walkways and parking lots, our snow and ice management service providers will ensure your facilities are safe for customers and/or associates and easily accessible- free from ice and snow!

>>Watch our video to learn more about our Exterior Trade Services

Video Thumbnail

Exterior Services for Warm Weather

Our portfolio of exterior services for commercial companies include a variety of offerings to ensure your facilities look their absolute best! From corporate lawn care, to floral landscaping and even power washing, your company’s facilities will always have a well-kept and inviting look.

Year-Round Exterior Services

Apart from seasonality-based exterior services, we also provide the following commercial maintenance solutions year-round:

  • Exterior Capital Projects
  • Parking Lot Sweeping and Maintenance
  • Dark Store Management
  • Pressure/ Power Washing for Buildings
Capital Projects

We can help with all of your capital projects from big to small, including:

  • PROACTIVE HVAC REPLACEMENT
  • LED RETROFIT
  • ROLLOUTS
  • REFRESHES
  • RE-IMAGE/RE-BRANDS

>>Watch our video to learn more about our Capital Projects Services

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Service Provider Network

We Keep Your Facilities Up and Running

Our nationwide network of service providers ensures we provide our customers with the best response times, benchmarked results and increased savings.

>>Watch our video to learn more about our Service Provider Network

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fsElite Service Providers

More Clients, More Work, More Profit

We help our service providers succeed by helping them access larger clients, get more work, streamline processes and level out cash flow.

Visit our Service Provider Portal:

  • Coverage Areas
  • Truck/Fleet Size Credentials
  • Performance Quality Assurance
  • Payment Terms
  • Application

Visit our Service Provider Portal:

  • Training
  • Support
  • FAQ’s
  • FacilitySource® offers a dedicated, experienced service team that hustles on our behalf to ensure our facilities are up and running. There is a certain peace of mind that comes with knowing our locations are in good hands.

    Heather Fike Facility Manager – The Vitamin Shoppe
  • With fmPilot, we’ve had first-time fixes dramatically improve, as well as several-day reduction to resolution because of the picture-taking functionality for submitting work orders. For us, this is definitely a significant win.

    Enterprise Retail Client
  • CBRE | FacilitySource’s mobile app helps us reach quick resolutions, typically resulting in a first-time fix. We actually have an internal slogan for the app, ‘six clicks and a pic,’ for submitting a work order. It’s that easy!

    Enterprise Retail Client

Multiple Site, Single-Source
Facility Maintenance

Our data-driven approach to facilities management enables our clients to rest easy while saving up to 25% on their facilities spend.

Our innovative work order process
only takes 4 steps.

Sleep Well
and Save Up to 25%

Our nationwide network of service providers, proven work order and management software, and extensive database will increase uptime and help you get the most out of your facilities.

FacilitySource Overview

Our Approach to Facility Management

Video Thumbnail

Better Data,
Better Decisions

We use the industry’s largest data repository, featuring over 4B+ data points, to help you better manage your operations, benchmark service provider performance, predict maintenance needs, lower expenses and drive savings.

FacilitySource Overview

Service Delivery Model

FacilitySource’s proprietary software solution, fmPilot, with its data repository of over 4B+ data points, combined with our in-house analytics, facility trade and operational expertise is the engine driving continual improvement to optimize our clients’ facilities performance.

Video Thumbnail

What is Integrated Facilities Management?

Integrated facilities management (IFM) focuses on streamlined operations to keep a business’ facilities functional and running. Instead of using multiple vendors or service providers to manage a facility’s maintenance, IFM appoints various solutions such as a single point of contact, a streamlined billing process, and uniform reporting. Integrated facilities management has been proven to have a variety of benefits for a business, including saving costs and increasing admin time.

Integrated Facilities Management Overview Brochure on a tablet computer.

How will CBRE | FacilitySource help my company?

If you have a national, multi-location portfolio and are looking for a holistic solution for your business’ facilities, an end-to-end integrated facilities management approach may be right for you! Here at CBRE | FacilitySource, we are the only single-source, technology enabled solution focused on workflow management, optimizing performance through data analysis, and decreasing facilities maintenance costs for our clients.

Through our technologically-driven business model, we help our clients manage their facilities with an industry-leading CMMS software that includes work order management capabilities, reporting, and more. If a client’s facility needs maintenance performed, whether it be snow removal, landscaping, or HVAC/R repairs, we have 25k+ service providers located around the country who are available to respond to work order requests 24/7/365, therefore providing a quick and seamless service.

As a facilities management company, we have many more components in our business model that help our clients stay UP. AND RUNNING. To learn more about how we can help your business through integrated facilities management solutions, download the free brochure below:

Integrated Facilities
Management Brochure

Flexible, Customizable CMMS Software for Work Order Management

$3 Billion

Maintenance spend
managed annually

3.14 Million

Calls supported annually

4.08 Million

Work orders
processed annually

25 Thousand

Service providers

CMMS fmPilot One Sheet

Photo of a computer and phone with screenshots of CBRE | FacilitySource's CMMS software, fmPilot. What this CMMS software provides is an advanced work order capability and reporting for facility management.

fmPilot®: Advanced and Streamlined
CMMS Software

Our CMMS software, fmPilot, is the most comprehensive, customizable work order management software available for facility management. This technological facility management platform centralizes work orders to ensure well-established processes, procedures, and service between clients and CBRE | FacilitySource. fmPilot presents many benefits as a work order management software, as it has been proven to optimize maintenance processes and eliminates wasteful spending- all while providing data and metrics to our clients to effectively manage operations.

Wondering what fmPilot provides?

  • Work order (WO) management applications available for both desktop and mobile
  • Central repository for WOs and asset tracking- almost 15 years of data
  • Breakdown of WO life cycle and operational footprint
  • KPI comparisons to similar clients in similar locations for WO cost analysis by trade
  • Analysis of similar WO history from other clients proactively predicts potential breakdowns or repair needs
  • Branded interface with visibility into key operating equipment / assets, and capital replacement planning
  • Integrated service provider management via fsElite Connect, a SaaS application utilized by our service provider community in support of clients’ use of fmPilot

What is CMMS?

If you are wondering what CMMS is, it stands for Computerized Maintenance Management System. CMMS technology is used to consolidate records, analytics, and other key metrics that maintenance individuals, whether they are facility owners or service providers, interact with. Our CMMS work order management software, fmPilot, is used to manage the life of a work order and has advanced reporting capabilities.

We can provide all of your facilities’ interior maintenance needs, including:

  • HVAC
  • REFRIGERATION
  • ELECTRICAL
  • LIGHTING
  • PLUMBING
  • GENERAL MAINTENANCE
  • FIRE PROTECTION
  • JANITORIAL
  • FLOOR CARE
  • AND MORE…

>>Watch our video to learn more about our Interior Trade Services

Video Thumbnail

Exterior Maintenance Services

Here at CBRE | FacilitySource, we offer a wide range of exterior facility maintenance solutions for multi-site locations, keeping our clients UP. AND RUNNING year-round. Learn more about our most popular exterior maintenance services below:

Exterior Services for Cold Weather

For commercial facilities who experience snow in the winter, we offer snow removal services. From snow plowing to deicing walkways and parking lots, our snow and ice management service providers will ensure your facilities are safe for customers and/or associates and easily accessible- free from ice and snow!

>>Watch our video to learn more about our Exterior Trade Services

Video Thumbnail

Exterior Services for Warm Weather

Our portfolio of exterior services for commercial companies include a variety of offerings to ensure your facilities look their absolute best! From corporate lawn care, to floral landscaping and even power washing, your company’s facilities will always have a well-kept and inviting look.

Year-Round Exterior Services

Apart from seasonality-based exterior services, we also provide the following commercial maintenance solutions year-round:

  • Exterior Capital Projects
  • Parking Lot Sweeping and Maintenance
  • Dark Store Management
  • Pressure/ Power Washing for Buildings

We can help with all of your capital projects from big to small, including:

  • PROACTIVE HVAC REPLACEMENT
  • LED RETROFIT
  • ROLLOUTS
  • REFRESHES
  • RE-IMAGE/RE-BRANDS

>>Watch our video to learn more about our Capital Projects Services

Video Thumbnail

We Keep Your Facilities Up and Running

Our nationwide network of service providers ensures we provide our customers with the best response times, benchmarked results and increased savings.

>>Watch our video to learn more about our Service Provider Network

Video Thumbnail

More Clients, More Work, More Profit

We help our service providers succeed by helping them access larger clients, get more work, streamline processes and level out cash flow.

Visit our Service Provider Portal:

  • Coverage Areas
  • Truck/Fleet Size Credentials
  • Performance Quality Assurance
  • Payment Terms
  • Application

Visit our Service Provider Portal:

  • Training
  • Support
  • FAQ’s
  • FacilitySource® offers a dedicated, experienced service team that hustles on our behalf to ensure our facilities are up and running. There is a certain peace of mind that comes with knowing our locations are in good hands.

    Heather Fike Facility Manager – The Vitamin Shoppe
  • With fmPilot, we’ve had first-time fixes dramatically improve, as well as several-day reduction to resolution because of the picture-taking functionality for submitting work orders. For us, this is definitely a significant win.

    Enterprise Retail Client
  • CBRE | FacilitySource’s mobile app helps us reach quick resolutions, typically resulting in a first-time fix. We actually have an internal slogan for the app, ‘six clicks and a pic,’ for submitting a work order. It’s that easy!

    Enterprise Retail Client
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